Terms and Conditions
Waltzing Matilija is a website to help plant lovers connect with our range of drought-tolerant and/or hard to find species. Feel free to use Waltzing Matilija as an individual to learn about and purchase plants.
We aim to provide the most accurate information possible, based on our experience both growing and gardening with the offered plants. Please be aware that plants are heavily influenced by their environment, and what works for us here in the San Francisco Bay Area may be different in another region or Micro Climates. Information is for educational purposes but we recommend that you also consult and consider your local horticultural experts if you need advice on plant performance in your garden setting.
By using our website or purchasing from our store, you agree to our terms listed below.
You may not crawl, scrape, or copy our content for use in any way.
All content, including data, descriptions, and photos, are the property of Waltzing Matilija and are protected by copyright laws. You may not use, copy, modify, reverse engineer, sell, or otherwise transfer any content or service from Waltzing Matilija without written consent.
INFORMATION WE COLLECT:
You can browse and search our website and much more without telling us any personal information. When you sign up for our emails and special promotions or make a purchase from us, you choose to tell us basic information that will allow us to fulfill your request: your name, mailing address, zip code, email address, phone number and, when making a purchase, your credit card information. This information is used to process your order, and if necessary, to contact you via phone or email regarding your order. You may receive occasional mailings from us, but, if you do not want to receive these mailings, please contact us with your name, email address and let us know you no longer wish to receive these emails.
INFORMATION WE SHARE:
The information you give us and details of your orders may be combined with past purchase history and other demographic information from our records and other sources to make our future marketing efforts more efficient and relevant to you.
OUR EMAIL POLICIES:
If you opt-in to receive our emails and newsletters, we will send you periodic emails that include sales and special offers, exciting and new plants, gardening advice, and announcements. You may opt-out of our emails at any time by clicking on the 'Unsubscribe' link at the bottom of any email. If you opt-out of our newsletter emails, you may still receive emails directly related to pending or future orders.
If you have any questions about these policies or your experience with the website, please contact us at: firstname.lastname@example.org
Our goal at Waltzing Matilija is to ship you the healthiest plants possible - but shipping happens and sometimes the trip to your door can be a rough one on plants. If you have any issues or concerns about the plants you receive, please reach out by email within 2 days. It’s important to us that our customers are happy with our product and we’ll do everything we can to make things right. Beyond the 2 day window, the health of the plant/s is out of our control and therefore not covered under our policy.
All plant sales are final.